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Kim Houlne, Working Solutions

Season 10 Episode 10 | 26m 28s

Kim Houlne tells how she built a network of agents to provide customer support for clients in industries from healthcare to travel. Working Solutions developed analytics to track productivity of thousands of home-based agents working across the country. Houlne shares the challenges of building a virtual workforce before the Internet had Google or Facebook.

Aired: 10/07/16

Rating: NR

Video has closed captioning.

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